Privacy policy

This privacy policy only applies to customers of Distefano and users of our online services. At Distefano, we work to ensure that your privacy is protected as well as our services. Therefore, we have a policy that establishes how your personal information will be processed and protected.

Your personal information is stored on our web service provider and will not be disclosed outside of Distefano. Each time you provide us with or it is necessary for us to access any type of information that, by its characteristics, allows us to identify you, such as your name and surname, email, billing or shipping addresses, telephone number, type of device, or debit or credit card number, etc., whether to navigate through it, buy our products, or use its services or functionalities, you will be subject to this Privacy Policy and other associated policies.

This Privacy Policy and our Terms and Conditions may be modified. It is your responsibility to read them periodically, as those that are in force at the time of using the Platform will be applicable.

When personal information is provided to us, you authorize us to use it in order to fulfill our commitments and thus be able to provide the appropriate service. Distefano will treat your Personal Data as responsible for the following purposes:

The information will be used for the following purposes:

  • To create a personal account on our website www.disfoshop.com 
  • To process orders through our online services
  • To send commercial material such as newsletters and lookbooks
  • To communicate in case there is any problem with the delivery of your items
  • To respond to inquiries and inform about the Distefano experience
  • To notify the winners of competitions organized online
  • To manage the account when carrying out credit verifications

Likewise, Distefano will treat the data that you provide us for the management, attention, and follow-up of the requests or petitions that you as a customer make.

The user (you) hereby guarantees that the Personal Data provided is true and accurate and undertakes to notify any changes or modifications to them. In the event that you provide us with Personal Data from third parties, you are responsible for having informed and obtained their consent to be provided for the purposes indicated in the corresponding sections of this Privacy Policy. Any loss, unfortunate event, or damage caused to those involved or to any third party by the communication of incorrect, inaccurate, or incomplete information in the registration forms will be the sole responsibility of the user. During the experience within our services, the following should be taken into account:

  1. In case you choose the option to save your payment data (cards), you expressly authorize us to process the indicated data for the activation and development of the Quick Shopping functionality. The consent for the activation of this functionality allows your payment data to appear auto-filled in subsequent purchases, so it will not be necessary to enter them again in each process, and they will be valid and current for future purchases. You can modify or delete your cards at any time through the My Account section. We store and transmit your card data in accordance with the main credit and debit card confidentiality and security standards. The use of this functionality may require changing your access password for security reasons.

  2. You may be contacted through email, telephone calls, sending SMS, or other equivalent electronic communication media, in relation to updates or informational communications related to the functionalities, products, or services contracted, including security updates of the Platform, as long as it is necessary or reasonable for its execution.